Shipping policy
Processing Time
All orders are processed within 1-3 business days.
Shipping Rates and Methods
We offer flat-rate shipping worldwide. The shipping carrier may vary depending on the destination country. Customers can choose between standard and expedited shipping options at checkout.
Shipping Locations
We are pleased to offer worldwide shipping.
Estimated Delivery Times
- USA: 8-15 business days
- Europe: 7-15 business days
- Canada: 7-15 business days
- Other Countries: 10-25 business days
Please note that these are estimated delivery times and may vary depending on the destination and other factors outside our control.
Order Tracking
Yes, all orders come with tracking information. You will receive an email with your tracking details once your order has been shipped.
Handling Charges
There are no additional handling charges.
Shipping Delays
In the event of any shipping delays, we will notify you as soon as possible with the details of the situation.
Return Shipping
If you need to return an item, the buyer is responsible for return shipping costs. Please contact us before returning any items.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately. We will work with you to resolve the issue.
Customs and Duties
International orders may be subject to customs duties or taxes. EU customers may also be required to pay VAT. These charges are the responsibility of the buyer.
Contact Information
If you have any questions or need further assistance regarding shipping, please email us at [shop@bluebubblepet.store].